Issue with Find Recent Posts by User or Company Feature | Clay

Issue with Find Recent Posts by User or Company Feature

is there a known error with the "find recent posts by user or company" ? this was working for me and now won't no matter what i change the column settings to

6 comments

Sean W.
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no posts are retrieved for any linkedin url
Bo (.
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Hey Sean! I understand you're having trouble with the "find recent posts" enrichment. Looking at the settings, I noticed the filter is set to "one day ago" which could be why you're not seeing results. Our data providers typically need more time to collect and process posts, so a one-day window might be too narrow. Could you let me know what time range you were using before when it was working? This would help me better understand what changed and suggest the optimal timeframe for getting consistent results.
Sean W.
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thanks for the reply. it was working a few weeks ago when it was 1 day, but something happened and it stopped working altogether. i have tried changing the settings to 10 days and running it on thousands of rows and still no luck
Bo (.
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I understand the situation better now - this worked with a 1-day interval before but suddenly stopped. Even with adjusting to a 10-day interval and running it across thousands of rows, you're still not getting results.I've triggered another run with a 10-day interval to test this. If we still don't see any results, I'll immediately escalate this to our engineering team to investigate the root cause. Thank you for your patience while we look into this. I'll update you as soon as I have more information from the test run.
Channeled
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James O.
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Hi Sean, did you find a solution for this? I am also having this problem