The biggest skill I wish I learned earlier on was how to better convey my technical thoughts to external providers. As you’re building these integrations, you’re working with a variety of different engineers. Each engineer has their own style and their own way of building things. However, what works for a company building an API, and what works for Clay in terms of how we build with it can often be different. So, you need to work with the external provider to figure out what works for both.
The biggest thing I’ve learned is that each person you communicate with has a different way they like to receive feedback and be explained a problem. It’s your job to figure out what that style is, so you can have effective communication