Lindsay D.

Hi there- I am following up on this ticket. I was in touch with the agency I was working with to resolve this. They had reformatted the sheet and I am stll running into the issue of not being able to open the workbooks, or copy a template to my workspace. Here are the new links to the shared templates in question:

Any suggestions on how to resolve this?

Commented on Issue Copying External Template in Clay Account·Posted in02 Support

Lindsay D.

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Thanks - I will give this a go and see if it works 🙂

Commented on Issue Copying External Template in Clay Account·Posted in02 Support

Lindsay D.

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OK - Thanks 🙂

Commented on Issue Copying External Template in Clay Account·Posted in02 Support

Lindsay D.

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Unfortunately still not working 😞 Any other ideas?

Posted in 02 Support·

Lindsay D.

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Issue Copying External Template in Clay Account

Hi there Clay support team 🙂 I had an external firm share a template with me they had made for my company. I cannot seem to copy the template into my account... Any help here? I have attached the screen shot of what I see. I also cannot open the tabs in the link shared. Many thanks ⭐

1 attachment

17Comments

Commented on Urgent Help Needed: Contact Enrichment Issue and C...·Posted in02 Support

Lindsay D.

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Here is the link to the table: https://app.clay.com/workspaces/492019/workbooks/wb_0szg53zcfpEWVJyjk3J/tables/t_0szg5j2DyEB4Gtz9yyj/views/gv_0szg5j3eccV8hcrtYrQ I have used almost 12K credits without my managers approval 🫠 😓