Richard B.

Thanks Ariful A. - I've just submitted an order - hopefully the first of many Quick UX feedback (& genuine qu from me!), After order, the success message says: "It will be completed soon!" Could you give some parameters to the timeframe here? 24hrs / 1wk / 1month ? That would be good to know and also reduces psychological angst. There's a classic case study touted by Rory Sutherland (of Ogilvy's Behavioural Unit fame) about Transport for London implementing this on the London Underground - rather than needing to invest £millions in making trains run faster, they just put up digital notice boards telling people how long to wait until the next train. Massively increased passenger happiness (reduced psychological stress), "Soon" can mean very different things from one person to the next, from one situation to the next. This concept is also a useful one to remember as a parent telling kids when something is coming / will be ready! Thanks! Rich 👨‍👩‍👧‍👦

Hi Henry B. - Quick vid walking you through the process. Hope that helps!

Hi John, I experienced similar with ScrapeLi just recently (about 2 weeks ago). I think you are right - they are probably operating at capacity. Sambath came back to me with the requested data - was apologetic for delay - took nearer 2 wks vs 24hrs. I would trust his integrity, though he may need to work on managing realistic expectations.