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Connecting Segment to Clay for Visitor Session Monitoring Docs
Hey, are there any docs for connecting Segment -> Clay for "Monitor website visitor sessions with Segment" signal?
Hey, are there any docs for connecting Segment -> Clay for "Monitor website visitor sessions with Segment" signal?
Hey there Michael thanks for reaching out, while we do not have any documents for this we do have documentation for Webhooks + HTTP API that allows people to connect to basically anything with an API. You can use a webhook to pull data into a Clay table and then our HTTP API integration to push it back out. Check out the docs for those here: Import Data to Clay Using Webhooks | Clay Help Center HTTP API with Clay | Clay Help Center
I've imported via a standard Webhook and Apify but this is a bit more confusing to me. I'm getting errors on the Segment end and it appears to be doing some enriching magic under the hood which I would assume it wants the data in a certain structure?
Also a bit confused on what I would be sending through that has a start / end event from Segment.
Hey Michael, thanks for reaching out! In Segment, a "session" refers to a sequence of user interactions within a specific timeframe, typically ending after a period of inactivity or when the user logs out. This could within a few minutes, days, or months. Example Scenario: A session for a user on an e-commerce website might include: * Session Start: User lands on the homepage. * Event 1: User views a product page. * Event 2: User adds a product to their cart. * Event 3: User initiates checkout but then abandons the cart. * Session End: User closes the browser or is inactive for over 30 minutes. For the data structure, I’d recommend grouping your data by domain. This will allow you to track a user’s journey across your site seamlessly. Example Conditions for Monitoring a Segment Session (see first image below) Explanation: This segment session will return only event series that: * Begin and end within a month of each other, * Include at least one visit to the pricing page, * Consist of more than one event, * And group the data by domain in Clay. The second image shows an example of how this data appears within the session segment column, which may help you visualize how the conditions are applied to the data pulled in. Hope this helps! Let me know if you have any other questions :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1243925483/55bb3bc9cc8968f0596d95017b75/CleanShot+2024-11-07+at+19_36_53%402x.png?expires=1731030300&signature=a2a64549a0adaddfd3d81f52c8d4a0b8280ae952292cf05435a1565be136c084&req=dSIjFcB8mIVXWvMW1HO4zQ4ML2RHpAcc9kvxjuyVoK6%2FVkl%2FdAzFCWo21ttN%0Atb87%0A https://downloads.intercomcdn.com/i/o/w28k1kwz/1243937883/030d18fee1de11cc756841659385/CleanShot+2024-11-07+at+19_46_40%402x.png?expires=1731030300&signature=875af8d3dbd7932b6017178df43b3331405e0a038459e69055ff018f1d49543a&req=dSIjFcB9molXWvMW1HO4zUc%2BD%2F69HjT4TWGKpD2nKSaAnY7R99K%2FXhBdy6L0%0ALQlw%0A
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I don't see the same view on my end. I can see how that makes sense with the screenshots but I don't see the same view on my end when I select this signal.
Following up here again owen (Clay) LuisArturo (Clay)
Hey Michael - George here jumping in for Owen - I head up the support team here at Clay. Unfortunately, we recently discovered that a feature we're developing inadvertently became available in your account, specifically the "monitor website visitor sessions with Segment" source. While we're just as excited about this feature as you are, its not quite ready for release, so we've gone ahead and removed the feature. We're also planning to remove any tables that used that feature in order to avoid further confusion. I know this is a pretty frustrating response, so I've gone ahead and topped off 5000 extra credits to your account - you should see those immediately. We're really sorry for this mistake, and we'll be sure to let you know as soon as the feature becomes ready for use!
Hi Michael Orcutt! This thread was recently closed by our Support team. If you have a moment, please share your feedback: