Ah thank you so much! I'm always honored when people have seen the videos and stuff
For this customer, we always keep a whole other infrastructure warming for them so we are ready to switch instantly. ex. if you need to send 1000 emails per day we have enough inboxes to hit that and then we keep the same amount warming at all times. Then we personalize with what they are actually selling and/or ideas about what we think they could use the loan for particularly in their business.