Issue with Find People Source Not Adding Contacts to Clay Table

Veronika M. · 2026-01-28T11:13:18.199Z

Hi I'm trying to find people from a clay table with companies using find people source. It used to work fine for me, but today I noticed that source doesn't add people to my people table (I have 3 people sources from yesterday and want to add more). You can see that the source search result gave me 37 results in the first screenshot, after I'm adding it and filtering my table - I see that 0 people were imported (screenshot 2). When I go to editing the source I shows there were 37 results imported, they were not though (screenshot 3). When I go to editing the source inputs it says - no results were found (screenshot 4) Could you please help me fix it?

Issue with Find People Source Not Adding Contacts to Clay Table | Clay

8 comments

· Sorted by Oldest

Clay Support
APP
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This looks like you may have deleted some records from your original Find People search. When you delete records from a Find People table, you can't re-import those same contacts again to the same table configuration.
The discrepancy between showing "37 results imported" but seeing 0 in your filtered table suggests the system processed the import but the records were previously deleted contacts that can't be re-added.
To fix this, you'll need to create a fresh Find People search from scratch. You can either:
Create a new table with the same search parameters
Duplicate your existing table and set up a new Find People source
This will allow you to import those contacts again since it's a completely new search configuration. [1] [2] [3] [4]
Clay Support
APP
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Was that helpful?
Veronika M.
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I haven't deleted anything
Clay Support
APP
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I'm sorry to hear that this is frustrating. I'll connect you to a human agent who can assist you further with this issue.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Veronika M.
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I've figured out what happened: the results from the new source were duplicates of the results found in previous sources. Didn't know clay automatically dedupes the results from several sources in one table
Ashwin D.
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Hey Veronika - thank you for reaching out. That's exactly what is happening! Do you need any more help, or can I go ahead and close out this ticket?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
This looks like you may have deleted some records from your original Find People search. When you delete records from a Find People table, you can't re-import those same contacts again to the same table configuration.
The discrepancy between showing "37 results imported" but seeing 0 in your filtered table suggests the system processed the import but the records were previously deleted contacts that can't be re-added.
To fix this, you'll need to create a fresh Find People search from scratch. You can either:
Create a new table with the same search parameters
Duplicate your existing table and set up a new Find People source
This will allow you to import those contacts again since it's a completely new search configuration. [1] [2] [3] [4]
Clay Support
APP
·
·
Was that helpful?
Veronika M.
·
·
I haven't deleted anything
Clay Support
APP
·
·
I'm sorry to hear that this is frustrating. I'll connect you to a human agent who can assist you further with this issue.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Veronika M.
·
·
I've figured out what happened: the results from the new source were duplicates of the results found in previous sources. Didn't know clay automatically dedupes the results from several sources in one table
Ashwin D.
·
·
Hey Veronika - thank you for reaching out. That's exactly what is happening! Do you need any more help, or can I go ahead and close out this ticket?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!