If you're having trouble signing in, there could be a couple of reasons: 1. Your account may have been locked due to our security measures to prevent spam usage of free trial credits.
2. If you're using password login and can't access your account, you can:
ā¢ Log out of Clay completely
ā¢ Click on "forgot password" on the login screen
ā¢ Follow the password reset steps in the email you'll receiveNote: If you don't receive a password reset email, you may have originally signed up using a different login method.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
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