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Issue with Claygent Column Returning Mixed Result Formats | Clay

Issue with Claygent Column Returning Mixed Result Formats

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Hi, guys, I am running into an issue on which I have a column setup with Claygent to extract a certain criteria, however, I'm seeing mixed results some in JSON format and some others in field format, I already included in the prompt to not return it in JSON format, any ideas why?

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7 comments

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Channeled
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This is likely related to our Neon model feature in Claygent, which is designed to provide more structured data extraction by splitting components across multiple columns.To ensure consistent formatting in your results, try these best practices: 1. Set clear context in your system prompt 2. Provide explicit step-by-step instructions 3. Specify your desired output format clearly, including details about structure and styleIf you need the data in a specific format, make sure to include this requirement prominently in your prompt instructions, being as explicit as possible about how you want the answer formatted and returned.If you need further assistance or have more questions, please don't hesitate to ask. You can also request human assistance by clicking on "Talk to a person" if you need more in-depth support. Sources: Prompt Engineering Crash Course [Clay 101] - Clay University Introducing Claygent Neon
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
LuisArturo
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Hey there Juan thanks for reaching out, do you mind sending the link to the table so we can take a look? This is most likely due to the AI getting confused at times. Adding to the prompt to not return in JSOn should help https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1732324500&signature=844a416031f15bb58c5698c09fca60827ad4b03786ee45c183e38f7162381328&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSn%2FBJMT2BKsam%2FhVPu4og%3D%3D%0A
Juan O.
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Hey, here's the link, https://app.clay.com/workspaces/238722/workbooks/wb_QbSQf4nfbty3/tables/t_q5UnTUfwXPW7/views/gv_2a8dxSDN5woZ
Bo (.
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Hey Juan! Let me help you get those outputs consistent. Instead of relying just on the prompt, you'll need to specifically set up your output format in the ClayGent settings. Here's how to fix those mixed results: 1. Go to your ClayGent column settings 2. Select your desired outputs explicitly 3. Choose the type (select 'SELECT') 4. List all your possible variants GIF Attached Remember - being explicit with the output settings will always give you more consistent results than just using prompts alone! https://downloads.intercomcdn.com/i/o/w28k1kwz/1263150068/46630decb3aafee54835dc8e7a16/CleanShot+2024-11-23+at+_51WwqD4fUI.gif?expires=1732371300&signature=5b8499551d4a9117e9fd6cf035e1ae584d64a8a0fc2559062654ba49e6a63d8e&req=dSIhFch7nYFZUfMW1HO4zdp69ZhiJ2IGtv4syTLg3p3PcUQxpr0CwzF%2BO2kj%0AC6XI%0A
Channeled
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Hi Juan O.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Juan O.!