Issue with Work Email Waterfall Not Populating Correctly

·Nov 06, 2025 07:55 AM·

Hey, I’m using a work-email waterfall that previously populated the Work Email field correctly, but now it no longer fills it in, even though one of the steps finds the email address.

4 comments

· Sorted by Oldest

Clay Support
APP
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Your waterfall found an email but it's likely failing validation, which prevents it from populating the Work Email field.
Check if auto-update is enabled in your table settings - if it's off, downstream columns like Work Email won't reflect updated records. You can also manually trigger the column by right-clicking and selecting 'Run column.'
Click into the specific cell where you're seeing the issue to expose more details about any error messages.
Clay Support
APP
·
·
Is that what you were looking for?
Donát H.
·
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yes, thank you!
Clay Support
APP
·
·
Great! Let me know if you have any more questions or need further assistance.

Clay Support
APP
·
·
Your waterfall found an email but it's likely failing validation, which prevents it from populating the Work Email field.
Check if auto-update is enabled in your table settings - if it's off, downstream columns like Work Email won't reflect updated records. You can also manually trigger the column by right-clicking and selecting 'Run column.'
Click into the specific cell where you're seeing the issue to expose more details about any error messages.
Clay Support
APP
·
·
Is that what you were looking for?
Donát H.
·
·
yes, thank you!
Clay Support
APP
·
·
Great! Let me know if you have any more questions or need further assistance.