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Troubleshooting Slow Workspace Performance Issues

Piyush Kumar Burnwal

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My workspace has become very very slow. A single lookup enrichment is taking 20-30 mins running on 1000 rows. Any probable reasons why this might be happening. Experiencing this since the last Friday and it has become a bit frustrating

Troubleshooting Slow Workspace Performance Issues | Clay

6 comments

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Clay
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Several factors could cause your slow enrichment performance: Performance Issues: ** Large tables with multiple simultaneous actions can cause latency where data takes longer to load ** Try a hard refresh: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac) API Rate Limits: ** Lower API tier limits (like Anthropic tier 1) require processing smaller batches of ~50 rows at a time Stuck Enrichments: ** If columns show "queued" status, click the column header and select Force Rerun Column to reset ** Use *Force option in Run column field dropdown to jumpstart stuck enrichments Start with the hard refresh, then check if your enrichments are stuck in queued status.
Piyush Kumar Burnwal
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I want to talk to a person
Stefano (Clay)
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Hi Piyush, thank you for reaching out. I am sorry about the inconvenience, I will keep an eye out for more reports regarding slow loading speeds for Lookup enrichments and will make the team aware of this issue. Sorry about this!
Piyush Kumar Burnwal
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Can I do something from my end to improve this?
Piyush Kumar Burnwal
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And when can I expect to get this resolved Stefano (Clay)
Stefano (Clay)
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Hi, unfortunately there is nothing you can do on your end.