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Hey everyone, I have a list of 750 leads and 467 emails were not valid...

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Hey everyone, I have a list of 750 leads and 467 emails were not validated. For almost half I see the emails but the Debounce validation provider is not validating them. So it's almost wasting credits as I'm not even getting half of the emails. Can you please assist?

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉

  • Avatar of Matthew Q.
    Matthew Q.
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    Hey hey, the Debounce validation columns are hidden by default

  • Avatar of Zullymar C.
    Zullymar C.
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    Yeah, I know that

  • Avatar of Zullymar C.
    Zullymar C.
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    the thing is that I'm nt getting even half of the emails

  • Avatar of Matthew Q.
    Matthew Q.
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    Gotcha, just to clarify, you’re saying less than half of the emails found are being returned as valid by debounce?

  • Avatar of Zullymar C.
    Zullymar C.
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    so not sure if it's a now issue or just the providers are not working?

  • Avatar of Matthew Q.
    Matthew Q.
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    Checking this out further right now

  • Avatar of Matthew Q.
    Matthew Q.
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    if you see things running just a heads up its me, will refund for any credits i use

  • Avatar of Zullymar C.
    Zullymar C.
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    Thanks! FYI - I got only 300 emails from 768 leads

  • Avatar of Matthew Q.
    Matthew Q.
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    Just a heads up, if a different provider finds an email that was previously found and deemed invalid by debounce, it won’t run again

  • Avatar of Matthew Q.
    Matthew Q.
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    Re-running the whole waterfall as we did have a bug around the time you looked to have run this

  • Avatar of Matthew Q.
    Matthew Q.
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    Ok yep looks like it is all working correctly actually right now

  • Avatar of Matthew Q.
    Matthew Q.
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    I’m spot checking some of the linkedin profiles, but i think the issue is actually that many of the profiles are pretty empty on Linkedin so the providers are struggling to find an up to date email

  • Avatar of Matthew Q.
    Matthew Q.
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  • Avatar of Matthew Q.
    Matthew Q.
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    In terms of some others where multiple providers did find an email -> debounce is pretty critical on what they deem safe to send. Other validation providers do this differently -> adding in some extra credits if you’d like to test out creating a new waterfall with different validation providers

  • Avatar of Zullymar C.
    Zullymar C.
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    That'll be great, what other validation providers do you recommend?

  • Avatar of Matthew Q.
    Matthew Q.
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    try out hunter!

  • Avatar of Matthew Q.
    Matthew Q.
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    just added credits for you

  • Avatar of Zullymar C.
    Zullymar C.
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    still not one email validated

  • Avatar of Zullymar C.
    Zullymar C.
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    and the profiles look good - https://www.linkedin.com/in/andrewbravo/

  • Avatar of Matthew Q.
    Matthew Q.
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    Gotcha, yep in that case it looks like the email every data provider has on file is just invalid now