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Locked Out of Account: No Response After Email Shared | Clay

Locked Out of Account: No Response After Email Shared

·Jan 12, 2025 10:29 PM·

I have JavaScript enabled and I’m also getting this same message that I’m locked out of my account. I’ve shared my email address and have t received a response.

4 comments

· Sorted by Oldest

Channeled
APP
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Your account was likely locked as part of our security measures to combat spam usage of free trial credits.If you've shared your email address but haven't received a response yet, please be patient as our team will review your situation as soon as they're available. Since account access is tied to the email associated with your account, make sure you've shared the correct email address that's linked to your Clay account.If you need immediate assistance, please explicitly request a human agent in this conversation to help with your specific case. Source: Clay: Terms of Service
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Stefano
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Hey, thanks for reaching out! I replied in the other thread, so I’ll close this one. 😊
Channeled
APP
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Hi Noah! This thread was recently closed by our Support team. If you have a moment, please share your feedback: