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Locked Out of Account: No Response After Email Shared

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I have JavaScript enabled and I’m also getting this same message that I’m locked out of my account. I’ve shared my email address and have t received a response.

  • Avatar of Channeled
    Channeled
    APP
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    Your account was likely locked as part of our security measures to combat spam usage of free trial credits.If you've shared your email address but haven't received a response yet, please be patient as our team will review your situation as soon as they're available. Since account access is tied to the email associated with your account, make sure you've shared the correct email address that's linked to your Clay account.If you need immediate assistance, please explicitly request a human agent in this conversation to help with your specific case. Source: Clay: Terms of Service

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Stefano
    Stefano
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    Hey, thanks for reaching out! I replied in the other thread, so I’ll close this one. 😊

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Noah! This thread was recently closed by our Support team. If you have a moment, please share your feedback: