Claygent Stuck in Queue: Troubleshooting Tips and Solutions

That's frustrating—let me help fix this. Try these steps to get your Claygent unstuck:

Quick fix:

• Click the column header of your stuck Claygent column

• Select Force Rerun Column from the dropdown

Alternative method:

• Click the column header

• Hover over "Run column"

• Select Force to jump start the run

If still stuck:

• Try a hard refresh: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)

No additional charges apply for re-running these rows. This usually resolves queue issues caused by processing delays or system hiccups.

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Hey there - when cells in Clay get stuck it's generally best practice to "stop all updates" and re-run. You won't be charged for anything that didn't already finish running

We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!