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How to Set Up a Password for Your Clay Account After Google SSO? | Clay

How to Set Up a Password for Your Clay Account After Google SSO?

·Jan 23, 2025 03:56 PM·

hey i signed up with Google SSO, but want to add a password so my team can access my clay account. Tried to do a 'reset password' but it doesnt work. Can someone help me with setting up a password for my clay account?

10 comments

· Sorted by Oldest

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Since you signed up using Google SSO, the standard password reset option won't work for your account. The password change feature is only available for accounts that were originally created with a password login method.To switch from Google SSO to a password-based login, you'll need to contact our support team for assistance. Please ask for a human agent in this conversation to help you with this request. Source: Workspace administration documentation | Documentation | Clay University
Conrad N.
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I want to speak to a human
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bruno R.
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Hey there, thanks for reaching out. Can you share the email you're trying to log into Clay with? I don't see any account associated to your slack account's email address.
Conrad N.
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my email is conrad@peeker.ai
Conrad N.
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conrad@peeker.ai
Bruno R.
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You should now be able to reset the password associated to conrad@peeker.ai.
Conrad N.
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Bruno R. do i just click reset password on site?
Bruno R.
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That's correct!
Channeled
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Hi Conrad N.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: