Error Pulling from Sales Navigator URL - Troubleshooting Needed

Liam R. · 2025-03-16 13:28:39.263327+00

hi im getting this error trying to pull from a sales navigator URL, retried already and getting the same error

Error Pulling from Sales Navigator URL - Troubleshooting Needed | Clay

10 comments

· Sorted by Oldest

Liam R.
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link to table - https://app.clay.com/workspaces/83623/workbooks/wb_qcXZuhD6jZkk/tables/t_s8qfWWHwyfuJ/views/gv_up8rThq5ngM5
Channeled
APP
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There could be a few reasons for the error when pulling from a Sales Navigator URL: 1. Sales Navigator limits: Sales Navigator restricts views to 2,500 leads or 100 pages maximum. 2. URL issues: Ensure you're using a Sales Navigator People Search URL, not a Company Search URL. 3. Filter restrictions: Your search filters shouldn't contain a Lead List saved to your personal account. To resolve this, try: 1. Splitting your Sales Navigator lists using headcount numbers, seniority levels, or location. 2. Adding separate Sales Navigator links to a spreadsheet and importing them individually to your Clay table. If the issue persists, you may need to request human assistance for further troubleshooting.
Source: Pull External List Search Results (Sales Navigator)
Liam R.
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these 3 other tables I am trying to pull a sales nav list with are getting the same error https://app.clay.com/workspaces/83623/workbooks/wb_WbRRm5BFn34a/tables/t_nUTHHppvnD7R/views/gv_uKjznUyGU62t https://app.clay.com/workspaces/83623/workbooks/wb_r6ET6iXRqsjD/tables/t_wAWr7nbhtrpQ/views/gv_AGejUWbvFh9j https://app.clay.com/workspaces/83623/workbooks/wb_TRyWhRvGtBKV/tables/t_EukvDFBheQFv/views/gv_7Xu2B5BpTAQC
Mark L.
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Hey Liam, thanks for sharing all those examples. I'm going to take a moment to research, and let you know what I can find out One thing I wanted to confirm – these profiles aren't saved to your Sales Nave lists, right? (If the query uses a saved list, Clay won't be able to process it.)
Liam R.
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hi Mark L. - no these profiles aren't saved to my sales nav lists
Bo (.
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Hey Liam, Looks like you managed to get all of those searches to run, right? Can you let me know what you ended up doing? I also added the credits back for the issue.
Liam R.
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hey Bo (. - yes they all ran in the end, didn't change just kept retrying
Bo (.
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Great! We'll keep an eye out. Please let us know if it happens again. Thank you for pointing it out.
Bo (.
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
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Liam R.
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link to table - https://app.clay.com/workspaces/83623/workbooks/wb_qcXZuhD6jZkk/tables/t_s8qfWWHwyfuJ/views/gv_up8rThq5ngM5
Channeled
APP
·
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There could be a few reasons for the error when pulling from a Sales Navigator URL: 1. Sales Navigator limits: Sales Navigator restricts views to 2,500 leads or 100 pages maximum. 2. URL issues: Ensure you're using a Sales Navigator People Search URL, not a Company Search URL. 3. Filter restrictions: Your search filters shouldn't contain a Lead List saved to your personal account. To resolve this, try: 1. Splitting your Sales Navigator lists using headcount numbers, seniority levels, or location. 2. Adding separate Sales Navigator links to a spreadsheet and importing them individually to your Clay table. If the issue persists, you may need to request human assistance for further troubleshooting.
Source: Pull External List Search Results (Sales Navigator)
Liam R.
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these 3 other tables I am trying to pull a sales nav list with are getting the same error https://app.clay.com/workspaces/83623/workbooks/wb_WbRRm5BFn34a/tables/t_nUTHHppvnD7R/views/gv_uKjznUyGU62t https://app.clay.com/workspaces/83623/workbooks/wb_r6ET6iXRqsjD/tables/t_wAWr7nbhtrpQ/views/gv_AGejUWbvFh9j https://app.clay.com/workspaces/83623/workbooks/wb_TRyWhRvGtBKV/tables/t_EukvDFBheQFv/views/gv_7Xu2B5BpTAQC
Mark L.
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Hey Liam, thanks for sharing all those examples. I'm going to take a moment to research, and let you know what I can find out One thing I wanted to confirm – these profiles aren't saved to your Sales Nave lists, right? (If the query uses a saved list, Clay won't be able to process it.)
Liam R.
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hi Mark L. - no these profiles aren't saved to my sales nav lists
Bo (.
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Hey Liam, Looks like you managed to get all of those searches to run, right? Can you let me know what you ended up doing? I also added the credits back for the issue.
Liam R.
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hey Bo (. - yes they all ran in the end, didn't change just kept retrying
Bo (.
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Great! We'll keep an eye out. Please let us know if it happens again. Thank you for pointing it out.
Bo (.
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
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