Hey, thanks for reaching out Romain and sorry for this !:) Everything on our end looks great. I've also did some tests and checked on the backend and here’s a breakdown of the key details and possible next steps:
Key Points:
1. Error Source: The function made a POST request to https://www.ringover.com/webhooks/cognism?token=b1d11c561f936c0cba581767b85d20ef.
2. Error Response: The API returned a 500 Internal Server Error. This indicates a server-side issue on the Ringover API, which may are not within our control.
3. Error Message: The log shows:
action failed with message: Clay received a 500 error from the API with Content: Internal Server Error.
Troubleshooting Steps:
• Check the API Endpoint: Verify that the URL, token, and payload being sent are correct.
• Retry Later: A 500 error often indicates a temporary issue. It may help to retry the action after a short delay.
• Contact the API Provider and see what they're suggesting ! :)
