Clay for Chrome Extension Access Issue: Error Message Encountered

Owen B. · 2025-01-24 16:32:40.367457+00

Hey - the Clay for Chrome extension is not allowing me to access it anymore for some reason - getting the below error message. This happens when I go through the clay website

Clay for Chrome Extension Access Issue: Error Message Encountered | Clay

10 comments

· Sorted by Oldest

Channeled
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To resolve issues with the Clay Chrome extension, try these steps: 1. Reinstall the extension: • Visit the Chrome Web Store • Download and install the Clay extension • Pin the extension to your extension toolbarIf you continue experiencing issues after reinstalling, please ask for a human agent to assist you, as they'll need to see the specific error message you're encountering. Source: Clay Chrome Extension
Owen B.
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Human agent needed
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Tanvi R.
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Hi Owen, thanks for reaching out! This is correct, we've deprecated this old version of our Clay Chrome extension as we are working on improvements. Our new extension is called Clip to Chrome, and enables you to save urls and leads (like from LN) to Clay
Dzunisani M.
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This bot is so active 😂 and helpful. Anyway, if after reinstalling you still receive this error, you might wanna check if you're using the latest versions of Chrome or reinstall it. Otherwise either your system no longer supports it, or it could be possible the extension is down or unsupported in your region
Owen B.
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okay thanks Tanvi - does this mean that the website scraping, i.e. for speakers at a conference no longer possible?
Tanvi R.
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Hey Owen, thats correct the list scraping function is not active right now. However, you can use Clay's Scrape Website or the Run Zenrows Scrape enrichment to pull this information for you
Owen B.
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okay thanks
Tanvi R.
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No problem, let us know if you have any other questions
Channeled
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Hi Owen B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
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To resolve issues with the Clay Chrome extension, try these steps: 1. Reinstall the extension: • Visit the Chrome Web Store • Download and install the Clay extension • Pin the extension to your extension toolbarIf you continue experiencing issues after reinstalling, please ask for a human agent to assist you, as they'll need to see the specific error message you're encountering. Source: Clay Chrome Extension
Owen B.
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Human agent needed
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Tanvi R.
·
·
Hi Owen, thanks for reaching out! This is correct, we've deprecated this old version of our Clay Chrome extension as we are working on improvements. Our new extension is called Clip to Chrome, and enables you to save urls and leads (like from LN) to Clay
Dzunisani M.
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·
This bot is so active 😂 and helpful. Anyway, if after reinstalling you still receive this error, you might wanna check if you're using the latest versions of Chrome or reinstall it. Otherwise either your system no longer supports it, or it could be possible the extension is down or unsupported in your region
Owen B.
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okay thanks Tanvi - does this mean that the website scraping, i.e. for speakers at a conference no longer possible?
Tanvi R.
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Hey Owen, thats correct the list scraping function is not active right now. However, you can use Clay's Scrape Website or the Run Zenrows Scrape enrichment to pull this information for you
Owen B.
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okay thanks
Tanvi R.
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No problem, let us know if you have any other questions
Channeled
APP
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Hi Owen B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: