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Mobile Integration Issue with Clay Provider | Clay

Mobile Integration Issue with Clay Provider

·Dec 19, 2025 02:09 PM·

Hey Quentin R. The mobile phone integration is having an issue on the Clay mobile provider. I am using the exact same approach as until now, but it s been a while since it is not working.

5 comments

· Sorted by Oldest

Clay Support
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The "Invalid input" error shows your mobile phone enrichment needs a LinkedIn URL, Github URL, Twitter URL, or personal email as input.
Looking at your screenshot, it seems like you might be passing the wrong data type to the mobile phone provider. Click into the specific cell showing the error to see more details about what's causing the issue.
Before we dig deeper, try using Sculptor (the AI tool in the top-right corner) - it can help troubleshoot this type of input formatting issue quickly.
If that doesn't solve it, can you copy and paste the exact input you're trying to use for the mobile phone lookup? That'll help me troubleshoot the formatting issue. [1] [2]
Clay Support
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If you still need help resolving the mobile phone integration issue, I’m here to assist. Would you like to provide more details about the input you’re using or any other aspect you’re trying to troubleshoot?
Iulian B.
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It is using the data from Clay, all is correct, but the integration ain't working
Clay Support
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Got it - even though the data looks correct, there might be formatting issues causing the mobile phone integration to fail.
Can you copy and paste the exact JSON or input data you're sending to the mobile phone provider? This will help me spot any hidden formatting issues that aren't visible in the interface. [1]
Also, try clicking into the specific error cell to see if there are more detailed error messages beyond "Invalid input."
Before we dig deeper, give Sculptor a try (top-right corner) - it's great at troubleshooting these integration formatting issues quickly.
Clay Support
APP
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If you still need assistance with the mobile phone integration issue, I’m here to help. Would you like to share the exact input or JSON data you’re using so we can troubleshoot further?