I am getting this error when verifying emails from Gmaps and i cant put them on campaigns as it won't verify an email that doesn't "resemble a person". How can I do it so leadmagic (via API) validates them?
When using LeadMagic's email validation service in Clay, you have two options:1. Default validation: By default, the system will validate and return emails even if they are classified as "valid_catch_all" or "catch_all". 2. Strict validation: You can enable the "Only Safe To Send Emails" option, which will only return emails classified as "valid".For your case with Gmail addresses that don't "resemble a person", you should use the default validation setting (keep "Only Safe To Send Emails" option turned off). This will allow the validation to process these emails as long as they have valid inboxes, regardless of their format. Sources: Validate Email with LeadMagic Enrich People (Waterfalls) [Automated Outbound] - Clay University
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Ismael, thanks for the screenshot. Typically the messages with the yellow triangular icons are just alerts to raise awareness, and not necessarily/inherently an error. Clay is communicating that some values in that column may not look like a typical email address. Do you see errors when you run the column? If you're able to share the specific table and columns where you're seeing this, I'm happy to take a look with you. https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1736197200&signature=3faf6f02fa2a4c1b93ccccf884ba0766d16691404805004f0cc40aca9d034c1e&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS39D5AU2BKsam%2FhVPsJCg%3D%3D%0A
I dont see any errors, it just tells me "invalid input"
that's the column where this is happening
thanks a lot :))
Thank you for sharing all that detail. Could I ask you how the email data was first imported to Clay? Was that imported from CSV or From what I can see, the issue is that each of the email values includes an invisible "carriage return" character. For example, instead of... ali@example.com ...the value in the cell in Clay is: ali@example.com\r When LeadMagic sees that extra \r character, it rejects the request. I manually deleted the last character from a few rows, and I now see expected results. So, if we can identify the source of the data, and correct it there, you can re-import and ensure they run.
thanks so much - how did you detect the invisible thing'
?
It appeared in our behind-the-scenes logs for the API requests. Those characters are meant to be invisible to people (the \n newline is another example), so it's not something that would be easy to spot as a user in the app.
got it - thanks!
You're welcome! It sounds like you're on a good path, so I'll tentatively close this for the moment. If you hit other roadblocks, though, please don't hesitate to reach out.
.png&w=3840&q=75){kind=logo}
