Issue with Flow: Contacts Not Adding from Company Domain Search

I have a flow set up where in the first sheet I manually add a company domain and a search finds people at this company based on job titles etc. For some reason it doesn't add people to my contact sheet anymore, any reason why?

21 comments

Daan P.
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There could be a few reasons why your flow isn't adding people to your contact sheet anymore. Here are some things to check: 1. Make sure you've selected the correct table under "Companies" and chosen either the company's LinkedIn URL or domain under "Column" in the "Find people at these companies" action. 2. Verify that you've specified the job titles you're looking for in the "job title" function. 3. Check if you've set a "Limit" on the number of contacts to retrieve. If it's set too low, you might not get any results. 4. Ensure you've clicked "Import" and then "Save to new table" after previewing the results. If you've checked these and still have issues, you may need to review your flow setup or the specific search criteria you're using. If the problem persists, please request human assistance by clicking on "Talk to a person" for further troubleshooting.
Source: Find Contacts at Company with Companies, People, Jobs
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There could be a few reasons why your flow isn't adding people to your contact sheet. Here are some things to check: 1. Preview and refine: Make sure you've previewed your search results and refined the filters if needed. 2. Import step: Ensure you've clicked "Import" after previewing to add the contacts to a new table in Clay. 3. Enrichments: If you're a new user, check if you've accidentally skipped default enrichments after hitting "Import". If you've checked these and still have issues, you may need to review your flow setup or search criteria. If the problem persists, please request human assistance by clicking on "Talk to a person" for further troubleshooting.
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University
Daan P.
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I think everything is right because If I run the search manually it works
Daan P.
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It also shows the 5 companies from my sheet:
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There could be a few reasons why your flow isn't adding people to your contact sheet, even though the manual search works. Here are some things to check: 1. Make sure you've clicked "Import" after previewing the results in your flow. 2. Verify that you've selected "Save to new table" after clicking "Import". 3. Check if you've accidentally skipped default enrichments after hitting "Import", especially if you're a new user. 4. Review your flow setup and search criteria to ensure everything is configured correctly. If you've checked these and still have issues, you may need further troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for more detailed support.
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University
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It seems your flow is recognizing the companies but not completing the people import process. Here are a few things to check: 1. After previewing the results in your flow, make sure you've clicked "Import". 2. After clicking "Import", ensure you've selected "Save to new table". 3. If you're a new user, check if you've accidentally skipped default enrichments after hitting "Import". If you've verified these steps and the issue persists, you may need more detailed troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Find People [Clay 101] - Clay University Find People [Clay 101] - Clay University
Daan P.
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I only have an "update table" button
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It seems your flow is set up to update an existing table rather than create a new one. This is why you're seeing the "Update table" button instead of options to add new contacts. To resolve this: 1. Make sure you've clicked "Import" after previewing the results in your flow. 2. When importing, look for an option to "Save to new table" instead of updating an existing one. 3. If you can't find this option, you may need to create a new table first, then set up your flow to add people to this new table. If you've tried these steps and still face issues, you might need more detailed troubleshooting. In that case, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Push Data To Your CRM [Clay 101] - Clay University Find People [Clay 101] - Clay University
Daan P.
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talk to a person
Daan P.
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https://app.clay.com/workspaces/470032/workbooks/wb_3xEvXJsCpekh/tables/t_KBCSGEb4kd4z/views/gv_b8jGK2bXt2WJ
Daan P.
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https://app.clay.com/workspaces/470032/workbooks/wb_3xEvXJsCpekh/tables/t_XSAeWWvsCRYZ/views/gv_JCqsiDy9SzVf
LuisArturo
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Hey there Daan thanks for reaching out, to clarify is the table meant to update automatically or is it that when running the job search one of the companies is not brining in results?
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Daan P.
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Sorry for the late answer, it's supposed to update automatically when you fill in a company in the company table so that it searches for people
Daan P.
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It's for sales to use to find contacts for certain key accounts they find interesting
Daan P.
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so if we can eleminate the step to manually have to run the search step again that would be great 🙂
Bo (.
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Hi Daan, I checked your flow and can see that everything has actually run. If you have "enable auto update" turned on, the system will automatically run whenever new data is added. If you're not seeing people being added to your contact sheet, it's likely because no data was found for the particular company domains you've recently added. Let me know if you have more questions
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