AI Queue Issue: Need Help Refreshing Table in Clay App

Ammar Kamran · 2025-04-09 16:19:18.828278+00

The AI has been Queued for the past 1 hr. What is going on? Is there a way to refresh my table?

AI Queue Issue: Need Help Refreshing Table in Clay App | Clay

10 comments

· Sorted by Oldest

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The "Queued" status for an hour can happen if the column was changed multiple times, updated, or if the run was stopped midway. To resolve this: 1. Try a hard refresh: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R 2. If that doesn't work, create a new column by duplicating the current one. 3. Filter for rows where the current column "is empty." 4. Run the AI on those filtered rows. 5. Use the "merge columns" feature to combine the results. If you still see persistent error messages, clear your browser cache and refresh the view. If you need further assistance, please request human help by clicking on "Talk to a person."
Rafael Guerreiro
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Did you create this table by copying another table?
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I don't have access to your specific table or its creation history. However, I can explain how table duplication works in Clay. When you duplicate a table, only the structure (columns and settings) is copied, not the data. Here's how you can duplicate a table: 1. Open the table you want to duplicate 2. Click the "..." menu next to the table name 3. Select "Duplicate" This creates a new table with the same structure but without data. If you need to transfer data between tables, you can use the "Write to Table" integration. If you need more information about your specific table, please request human assistance by clicking on "Talk to a person".
Sources: Table management settings | Documentation | Clay University Rename, Duplicate, Delete, Edit Description of Table
Ammar Kamran
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Nope its a new table
Ammar Kamran
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I duplicated it and its still not running
Ammar Kamran
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Its been more than 2 hrs here and stil stuck
Ammar Kamran
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It still didn't work. Now I'm manually clicking each and every cell and then its working
Ammar Kamran
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Please let me know what went wrong here
LuisArturo (Clay)
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Hey there Ammar thanks for reaching out, to clarify here you have done nothing wrong, we are currently dealing with a loading issue inside of Clay that we are investigating at the moment. You can follow our updates on this issues on our status page: https://rootly.com/teams/clay/status-pages/clay-status/public
Channeled
APP
·
·

Channeled
APP
·
·
The "Queued" status for an hour can happen if the column was changed multiple times, updated, or if the run was stopped midway. To resolve this: 1. Try a hard refresh: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R 2. If that doesn't work, create a new column by duplicating the current one. 3. Filter for rows where the current column "is empty." 4. Run the AI on those filtered rows. 5. Use the "merge columns" feature to combine the results. If you still see persistent error messages, clear your browser cache and refresh the view. If you need further assistance, please request human help by clicking on "Talk to a person."
Rafael Guerreiro
·
·
Did you create this table by copying another table?
Channeled
APP
·
·
I don't have access to your specific table or its creation history. However, I can explain how table duplication works in Clay. When you duplicate a table, only the structure (columns and settings) is copied, not the data. Here's how you can duplicate a table: 1. Open the table you want to duplicate 2. Click the "..." menu next to the table name 3. Select "Duplicate" This creates a new table with the same structure but without data. If you need to transfer data between tables, you can use the "Write to Table" integration. If you need more information about your specific table, please request human assistance by clicking on "Talk to a person".
Sources: Table management settings | Documentation | Clay University Rename, Duplicate, Delete, Edit Description of Table
Ammar Kamran
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Nope its a new table
Ammar Kamran
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I duplicated it and its still not running
Ammar Kamran
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Its been more than 2 hrs here and stil stuck
Ammar Kamran
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·
It still didn't work. Now I'm manually clicking each and every cell and then its working
Ammar Kamran
·
·
Please let me know what went wrong here
LuisArturo (Clay)
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Hey there Ammar thanks for reaching out, to clarify here you have done nothing wrong, we are currently dealing with a loading issue inside of Clay that we are investigating at the moment. You can follow our updates on this issues on our status page: https://rootly.com/teams/clay/status-pages/clay-status/public
Channeled
APP
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