Issue with Clearbit -> Clay Webhook: Payload Not Pushing - Need Help

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I'm having an issue with my clearbit -> clay webhook where the payload won't push. Can someone help me out?

· Sorted by Oldest

Brendan
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https://app.clay.com/workspaces/22674/tables/t_81GGNQf7sBkD/views/gv_7o52x3jfrmMz
Clay Team
APP
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Hey there Brendan thanks for reaching out. For clarification what type of data are you trying to pull from the webhook?
Matthew Q.
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Brendan can you clarify what’s broken here? Looks like data is coming in from the webhook source
Brendan
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on clearbit, the companies that are matching the audience are not getting pushed over. I clicked the run test button 5 times on clearbit and those 5 got pushed over. None of the new ones appear
Brendan
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and it says there are two webhooks active for the column on clay which confuses me as well
Matthew Q.
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Gotcha - looks like you may have made 2 on accident? You can see which one you’re using here:
Loading attachments
Matthew Q.
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But regardless it should work fine as long as one is connected
Matthew Q.
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Sounds like there’s an issue with the clearbit push though, not necessarily the catch on Clay’s side. Can you confirm the audience match is triggering the push in Clearbit?
Matthew Q.
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Or can you confirm that when a company matches, it says sent on the clearbit side?
Brendan
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Yeah let me go check with Clearbit. They have been awful lately
Brendan
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thank you for checking into this too
Matthew Q.
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gotcha lmk - sorry about the troubles here man!

Brendan
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https://app.clay.com/workspaces/22674/tables/t_81GGNQf7sBkD/views/gv_7o52x3jfrmMz
Clay Team
APP
·
·
Hey there Brendan thanks for reaching out. For clarification what type of data are you trying to pull from the webhook?
Matthew Q.
·
·
Brendan can you clarify what’s broken here? Looks like data is coming in from the webhook source
Brendan
·
·
on clearbit, the companies that are matching the audience are not getting pushed over. I clicked the run test button 5 times on clearbit and those 5 got pushed over. None of the new ones appear
Brendan
·
·
and it says there are two webhooks active for the column on clay which confuses me as well
Matthew Q.
·
·
Gotcha - looks like you may have made 2 on accident? You can see which one you’re using here:
Loading attachments
Matthew Q.
·
·
But regardless it should work fine as long as one is connected
Matthew Q.
·
·
Sounds like there’s an issue with the clearbit push though, not necessarily the catch on Clay’s side. Can you confirm the audience match is triggering the push in Clearbit?
Matthew Q.
·
·
Or can you confirm that when a company matches, it says sent on the clearbit side?
Brendan
·
·
Yeah let me go check with Clearbit. They have been awful lately
Brendan
·
·
thank you for checking into this too
Matthew Q.
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gotcha lmk - sorry about the troubles here man!