Issue with Clearbit -> Clay Webhook: Payload Not Pushing - Need Help

Brendan · 2024-02-14T19:41:09.856303+00:00

I'm having an issue with my clearbit -> clay webhook where the payload won't push. Can someone help me out?

Brendan

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https://app.clay.com/workspaces/22674/tables/t_81GGNQf7sBkD/views/gv_7o52x3jfrmMz

Clay T.

APP

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Hey there Brendan thanks for reaching out. For clarification what type of data are you trying to pull from the webhook?

Matthew Q.

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Brendan can you clarify what’s broken here? Looks like data is coming in from the webhook source

Brendan

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on clearbit, the companies that are matching the audience are not getting pushed over. I clicked the run test button 5 times on clearbit and those 5 got pushed over. None of the new ones appear

Brendan

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and it says there are two webhooks active for the column on clay which confuses me as well

Matthew Q.

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Gotcha - looks like you may have made 2 on accident? You can see which one you’re using here:

Matthew Q.

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But regardless it should work fine as long as one is connected

Matthew Q.

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Sounds like there’s an issue with the clearbit push though, not necessarily the catch on Clay’s side. Can you confirm the audience match is triggering the push in Clearbit?

Matthew Q.

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Or can you confirm that when a company matches, it says sent on the clearbit side?

Brendan

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Yeah let me go check with Clearbit. They have been awful lately

Brendan

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thank you for checking into this too

Matthew Q.

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gotcha lmk - sorry about the troubles here man!

12 comments