Troubleshooting the Talk to a Person Feature Issue

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Does anyone know what to do if you click "talk to a person" and nothing happens?

Ewing G.
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Smit V. per my DM ^
Channeled
APP
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If clicking "talk to a person" doesn't work, try these troubleshooting steps: 1. Clear your browser cache and refresh the page. 2. If the issue persists, try logging out of your account. 3. Perform a hard refresh of your browser: • On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) • On PC: Press Ctrl + F5 (Chrome/Firefox/Microsoft Edge) 4. Log back into your account and try again. 5. If the problem continues, try using an incognito window. If these steps don't resolve the issue, please let me know, and I can provide further assistance.