Help Needed: Email-Finding Waterfall Not Copying Output Correctly

My waterfall keeps breaking in the middle, please help 🥺 So it's an email-finding waterfall that at first worked perfectly but then something broke... it finds email, validates it, stops process for the next columns BUT it does not copy the right email into the output column. If I re-run the whole view nothing happens, It only works if I manually click to re-run this cell, but that's a few clicks per each row.... (link for support team)

2 comments

Channeled
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This issue typically occurs when your email validation service runs out of API credits during the waterfall process. Even if an email is found by a data provider, it needs to pass through validation (we use ZeroBounce by default) before appearing in the final output column.Here's how to fix it:1. Purchase additional credits from your email verification provider 2. Go to your first waterfall column 3. Select "Run all rows that haven't run or have errors"This will only process the entries that weren't completed due to the credit shortage, without re-running already successful searches. Sources: Enrich People (Waterfalls) [CRM Enrichment] - Clay University Enrich People (Waterfalls) [Automated Inbound] - Clay University
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