Request for Assistance with One-Time Refund in Chat Support

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hey team, i've been "waiting for a teammate" in chat support for about 3 hours now. we're hoping for a one-time refund to some credits that were used unintentionally. anyone here that can help?

2 comments

· Sorted by Oldest

Bo (.
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Really sorry for the wait. I wasn’t able to find your support ticket—could it be under a different email or workspace? If you can share those details or the table URL, I’ll take a look right away
Loren P.
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Hey team, this was resolved! thank you

Bo (.
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Really sorry for the wait. I wasn’t able to find your support ticket—could it be under a different email or workspace? If you can share those details or the table URL, I’ll take a look right away
Loren P.
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Hey team, this was resolved! thank you