Issue with Clay: Unable to Sync HubSpot List for Enrichment

Darío Feinstein · 2025-05-16 14:35:02.856041+00

hi, seems my clay is suffering a bug/ issue: i'm not being able of pulling in a hubspot contact list that i need to enrich. the hubspot integration is ready and i was used to sync them perfectly until now

Issue with Clay: Unable to Sync HubSpot List for Enrichment | Clay

Channeled
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I'm sorry to hear you're having trouble pulling in a HubSpot list. There could be a few reasons for this issue: 1. Integration settings: Double-check your HubSpot integration settings in Clay to ensure everything is still properly configured. 2. List visibility: Make sure the list you're trying to pull is still visible and accessible in your HubSpot account. 3. Account permissions: Verify that your HubSpot account permissions haven't changed, potentially affecting Clay's access. 4. Clay plan limitations: Confirm that your current Clay plan includes HubSpot integration features. To troubleshoot, try reconnecting your HubSpot account in Clay: 1. Go to the table where you're trying to import the list. 2. Click "Add" and search for HubSpot. 3. Select "Add account" and go through the authentication process again. If the issue persists after trying these steps, you may need more specialized assistance. In that case, please request human support by clicking on "Talk to a person" for further help.
Sources: FAQ | Clay.com HubSpot integration | Documentation | Clay University
Darío Feinstein
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i can't create a clay table of this because i can't pull in the mentioned hubspot contact list
Osman (Clay)
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Hey Dario! can you share a link to your workspace and the name of the list?
Darío Feinstein
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hey thanks for your reply
Darío Feinstein
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https://app.clay.com/workspaces/547507
Darío Feinstein
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my user is riofein@gmail.com
Darío Feinstein
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https://app.clay.com/workspaces/547507/workbooks/wb_0swd03wGzaP4mMbCRoy/tables/t_0swd04uft2hKmftipct/views/gv_0swd04vZ4R2RBCgpoS8
Darío Feinstein
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that's the table
Darío Feinstein
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i pulled in the contacts from a hubspot contact list
Darío Feinstein
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at hubspot we use the email as the unique identifier for object=contact
Darío Feinstein
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i edited the hubspot contact list that's working as the source of that table
Darío Feinstein
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and the filters are "email = known" & "linkedin profile = known" as an additional base point of truth for the contacts
Darío Feinstein
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& "phone number = unknown"
Darío Feinstein
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so the goal is to know the phone numbers of these people
Darío Feinstein
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i limited the table's rows to 3k to do a good credits management

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