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Issue with Missing Characters When Typing in Cells | Clay

Issue with Missing Characters When Typing in Cells

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This is a longstanding issue but I don't understand why if I ever type into a cell with even a moderate speed, the second character entered is always missing. For example, if I want to type "Example" into a cell what will come out, uniformly is "Eample" every time.

4 comments

· Sorted by Oldest

Channeled
APP
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The information I've found doesn't directly address the issue of characters going missing when typing into cells at a moderate speed. However, it's worth noting that Clay supports up to 8000 characters per cell.To better assist you with this specific issue, could you provide more details about when and how often this problem occurs? For example, does it happen in all tables or only certain ones, and have you noticed any patterns or specific conditions that trigger this behavior?
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Daniel K.
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Hey there, thanks for reaching out! ☺️ I'm sorry to hear about the issue you're facing, but I'm unable to replicate it on my end. https://downloads.intercomcdn.com/i/o/w28k1kwz/1304045166/75c0475de29b4116be1a897fd921/Berrycast_JTBzBanVyg.gif?expires=1734599700&signature=d5a244c9411e20cf94519d91d59e93179517a34fa67c02658fe8d30f781b8a7e&req=dSMnEsl6mIBZX%2FMW1HO4zROxmux20u%2Ba7qKgBusBk%2BZCff6rM8LTgdIzjB8o%0AArrz%0A Could you please send a short screen recording my way? This will help me escalate the issue to our engineering team. Looking forward to resolving this for you!
Channeled
APP
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Hi Bryce! This thread was recently closed by our Support team. If you have a moment, please share your feedback: