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Troubleshooting Issues with Clay Chrome Extension Not Responding

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Hi, I cannot get my clay chrome extension to work. For some reason when I click create recipe there is no response. The same happens when I have "view data" . Assistance would be great !!!

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Troubleshooting Issues with Clay Chrome Extension Not Responding | Clay

12 comments

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Shaun
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I also have a runtime error , not sure what this means :
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Mark (Clay)
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Shaun, I appreciate you sharing that screenshot. Could you let me know what version of Chrome you're on right now? I'm going to check in with our engineers on this. I know we've been working on a new form of the extension, but I'm not sure if we expected any changes on the current one!
Shaun
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Hi there; I replied in clay
Shaun
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But it's the latest
Shaun
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There is also error that show on the google side that I can share
Bo (Clay)
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Yes please do :)
Shaun
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Hi there, I have sent it to the clay chat or must I send it here
Bo (Clay)
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Got it ! Thank you :)
Mark (Clay)
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I wish I'd tried this earlier but, could I have you check your Chrome Third-party cookies settings? (chrome://settings/cookies) I was able to see the same issue, but don't anymore after changing "Block third-party cookies" to a more permissive setting like "Allow third-party cookies." Curious if that will clear things up for you, too.
Shaun
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Hi Mark, got it !!! Thank you so much
Channeled
APP
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Hi Shaun! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Shaun!