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Troubleshooting Issues with Clay Chrome Extension Not Responding

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Hi, I cannot get my clay chrome extension to work. For some reason when I click create recipe there is no response. The same happens when I have "view data" . Assistance would be great !!!

  • Avatar of Shaun B.
    Shaun B.
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    I also have a runtime error , not sure what this means :

  • Avatar of Mark L.
    Mark L.
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    Shaun, I appreciate you sharing that screenshot. Could you let me know what version of Chrome you're on right now? I'm going to check in with our engineers on this. I know we've been working on a new form of the extension, but I'm not sure if we expected any changes on the current one!

  • Avatar of Shaun B.
    Shaun B.
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    Hi there; I replied in clay

  • Avatar of Shaun B.
    Shaun B.
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    But it's the latest

  • Avatar of Shaun B.
    Shaun B.
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    There is also error that show on the google side that I can share

  • Avatar of Bo (.
    Bo (.
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    Yes please do :)

  • Avatar of Shaun B.
    Shaun B.
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    Hi there, I have sent it to the clay chat or must I send it here

  • Avatar of Bo (.
    Bo (.
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    Got it ! Thank you :)

  • Avatar of Mark L.
    Mark L.
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    I wish I'd tried this earlier but, could I have you check your Chrome Third-party cookies settings? (chrome://settings/cookies) I was able to see the same issue, but don't anymore after changing "Block third-party cookies" to a more permissive setting like "Allow third-party cookies." Curious if that will clear things up for you, too.

  • Avatar of Shaun B.
    Shaun B.
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    Hi Mark, got it !!! Thank you so much

  • Avatar of Channeled
    Channeled
    APP
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    Hi Shaun B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Shaun B.!