Issue with New Tables Automatically Becoming Workbooks

Harvey Le (C17 Labs) · 2024-09-26 15:51:55.639008+00

idk if it's a setting - but any new table i made automatically becomes a workbook -- and when searching companies in a new table, the table in the workbook is not showing up. it's super annoying. Anyway i can revert back to just creating regular tables

Issue with New Tables Automatically Becoming Workbooks | Clay

11 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Daniel Kupka (Clay)
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Hi Harvey, this behavior shouldn't appear. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1727368200&signature=b4866dc0208bf11b270a7cfc3cae559f0dbea46a27b8ad658bc525cda88a28d9&req=dSEgF85%2FmohWX%2FMW1HO4zYTywCz%2FAJ8U2BKsam%2FhVPukhw%3D%3D%0A
Harvey Le (C17 Labs)
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https://app.clay.com/workspaces/16336/workbooks/wb_6chM9gHiAHym/tables/t_fCDXKqRFPRoE/views/gv_CUTCEmPWSSj2
Harvey Le (C17 Labs)
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here you go
Harvey Le (C17 Labs)
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and i went out of myway to make sure i create a company table
Daniel Kupka (Clay)
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Hi Harvey, it looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more!
Daniel Kupka (Clay)
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Hey Harvey, I checked with the engineering team. It's actually a feature of your workspace. Sorry, I should have checked before. We went ahead and turned it off for you. May I ask what specifically is frustrating so I can relay it to the team?
Bo (Clay)
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Hello there! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.
Channeled
APP
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Hi Harvey Le (C17 Labs)! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Harvey Le (C17 Labs)
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hey sorry for the late reply guys. The workbook makes it a bit confusing with naming tables and when doing look ups and excluding table, i'd always have to go back and refresh/change the name, some time it doesn't show up. I 'll keep you guys update on how it feels as I use it
Bo (Clay)
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Thank you for sharing your thoughts! 😊 I’ve passed along your feedback regarding the challenges with naming tables and doing lookups in the workbook. I appreciate your patience as you continue using it. Please keep us updated on how it feels as you work through it, and let us know if there’s anything else we can do to assist! 💡
1

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Daniel Kupka (Clay)
·
·
Hi Harvey, this behavior shouldn't appear. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1727368200&signature=b4866dc0208bf11b270a7cfc3cae559f0dbea46a27b8ad658bc525cda88a28d9&req=dSEgF85%2FmohWX%2FMW1HO4zYTywCz%2FAJ8U2BKsam%2FhVPukhw%3D%3D%0A
Harvey Le (C17 Labs)
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https://app.clay.com/workspaces/16336/workbooks/wb_6chM9gHiAHym/tables/t_fCDXKqRFPRoE/views/gv_CUTCEmPWSSj2
Harvey Le (C17 Labs)
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·
here you go
Harvey Le (C17 Labs)
·
·
and i went out of myway to make sure i create a company table
Daniel Kupka (Clay)
·
·
Hi Harvey, it looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more!
Daniel Kupka (Clay)
·
·
Hey Harvey, I checked with the engineering team. It's actually a feature of your workspace. Sorry, I should have checked before. We went ahead and turned it off for you. May I ask what specifically is frustrating so I can relay it to the team?
Bo (Clay)
·
·
Hello there! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.
Channeled
APP
·
·
Hi Harvey Le (C17 Labs)! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Harvey Le (C17 Labs)
·
·
hey sorry for the late reply guys. The workbook makes it a bit confusing with naming tables and when doing look ups and excluding table, i'd always have to go back and refresh/change the name, some time it doesn't show up. I 'll keep you guys update on how it feels as I use it
Bo (Clay)
·
·
Thank you for sharing your thoughts! 😊 I’ve passed along your feedback regarding the challenges with naming tables and doing lookups in the workbook. I appreciate your patience as you continue using it. Please keep us updated on how it feels as you work through it, and let us know if there’s anything else we can do to assist! 💡
1