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hi there - could you please explain why the following email verificati... | Clay

hi there - could you please explain why the following email verificati...

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hi there - could you please explain why the following email verification/find settings are not working correctly? https://share.vidyard.com/watch/jzDv6xFzf1EP8b3a7e7Q8r?

4 comments

· Sorted by Oldest

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Jamie L.
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https://app.clay.com/workspaces/85205/tables/t_7FBJqf55Oowb/views/gv_slfc8mAA95zw
Clay Team
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Appreciate this question and video too, Jamie! Took a quick peek and it appears it's working properly.To clarify what's going on, this happens when the validation tool determines that the email is invalid and the next email finder tool tries to find a new one, but if it finds the same one it won't try to validate it again and may result in no final output. We automatically hide the validation columns to help keep the table clean and it may be why it's not evident at first glance. Let me know if you still have any questions though!
Clay Team
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We, unfortunately, don't have control over what each provider has and what they'll return, it's something we'll look into so these data providers' coverage can be improved and potentially request they add the option to filter out previously found emails.By the way, I added a conditional formula to your waterfall so it only runs when the status column is not valid, and saves you time + credits. Here's a quick video on how to use them/set them up - https://www.clay.com/learn/how-to-use-ai-formulas