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Troubleshooting Verified Email Import Issues in HubSpot

ยท
ยท

Hello everyone, having issues with importing leads into HubSpot. Getting "missing inputs" with emails that have been verified and also cant export phone numbers

  • Avatar of Aj M.
    Aj M.
    ยท
    ยท

    For the name section on Hubspot, it has the email instead of the full name when I try to export.

  • Avatar of Clay Team
    Clay Team
    APP
    ยท
    ยท

    Hey AJ, looks like you have the wrong column mapped for phone numbers.

    0c12f09e-37e7-40ee-8981-285b039b6bfb.png(39 kB)
  • Avatar of Clay Team
    Clay Team
    APP
    ยท
    ยท

    You need to map this column:

    3090f252-7ab7-402f-a013-e61d8bbb5482.png(36 kB)
  • Avatar of Clay Team
    Clay Team
    APP
    ยท
    ยท

    For the Name issue - is this happening on all contacts? It's hard to tell without seeing your hubspot setup. It looks like you have full name mapped to first name though. Can you try mapping just first name and also mapping last names?

  • Avatar of Clay Team
    Clay Team
    APP
    ยท
    ยท

    If you click on a cell in the linkedin column, you'll see we already have first and last name separated

  • Avatar of Aj M.
    Aj M.
    ยท
    ยท

    Thanks! Was able to fix it on my end! I'll let you know if i have any other questions

  • Avatar of Aj M.
    Aj M.
    ยท
    ยท

    Oh one more thing. I'm trying to connect their LI URL so that I have phone number, LI profile and email on hubspot. Did I do this right?

  • Avatar of Arturo O.
    Arturo O.
    ยท
    ยท

    Hey Aj! Yup, that setup looks good for the LI url