Fixing CSV Character Encoding for Special Characters like é

Ben C. · 2025-02-20T22:54:54.578559+00:00

hi, when i export lists to csv that include names with characters such as é the output shows as √ in the csv. how can i make it retain the correct character?

To ensure special characters like 'é' display correctly in your CSV export, try this approach: 1. Export your data from Clay using the standard process: • Navigate to the 'Actions' menu • Click 'Export' • Select 'Download CSV' 2. If you notice character encoding issues in the exported file, open the CSV in a plain text editor like Notepad (Windows) or TextEdit (Mac) to check the encoding. For the best results, you may want to create a dedicated "CSV Export View" in Clay before exporting: 1. Duplicate your current view 2. Keep only the essential columns you need 3. Export from this clean, focused view If you continue experiencing issues with special characters, please ask for human support assistance to help troubleshoot the specific encoding problem.

Source: Download as a CSV [Clay 101] - Clay University

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