Error: TEXT_TOO_LONG in Twain when using Clay

Working with Twain in Clay and getting this error:

TEXT_TOO_LONG: String should have at most 1000 characters

· Sorted by Oldest

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When you encounter this error, it means your input text exceeds Twain's 1000-character limit. To resolve this, try these approaches: 1. Break down your input text into shorter segments, focusing on the most relevant information for each field (Prospect Information, Trigger/Signal, Problem Statement, etc.). 2. Be more concise with your inputs, particularly in optional fields like: • Prospect Information • Trigger/Signal • Problem Statement • Solution Description • Additional InstructionsIf you need to maintain specific formatting in your text, you can use Clay's formula feature to help manage and format your text before sending it to Twain. Sources: Twain integration overview | Clay University FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer?
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.

Channeled
APP
·
·
When you encounter this error, it means your input text exceeds Twain's 1000-character limit. To resolve this, try these approaches: 1. Break down your input text into shorter segments, focusing on the most relevant information for each field (Prospect Information, Trigger/Signal, Problem Statement, etc.). 2. Be more concise with your inputs, particularly in optional fields like: • Prospect Information • Trigger/Signal • Problem Statement • Solution Description • Additional InstructionsIf you need to maintain specific formatting in your text, you can use Clay's formula feature to help manage and format your text before sending it to Twain. Sources: Twain integration overview | Clay University FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer?
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.