Troubleshooting Production Errors with Clay HTTP API Calls

Karol K. · 2025-11-14 09:40:26.577413+00

Hi there, is some production error on clay? I cannot use HTTP API call. When I click on my templets I got an error:

Troubleshooting Production Errors with Clay HTTP API Calls | Clay

12 comments

· Sorted by Oldest

Clay Support
APP
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Try clearing your browser cache and refreshing the page to resolve this error. You can also try a hard refresh using Cmd/Ctrl + Shift + R.
If the error persists after these steps, try logging out of Clay and logging back in to refresh your session token.
Since you mentioned HTTP API issues specifically, could you copy and paste any JSON you're working with into the chat so I can help troubleshoot further?
Karol K.
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it is on the Clay site
Loading attachments
Clay Support
APP
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This appears to be a React component error on our site. Try a hard refresh to resolve it:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
If the error persists after the hard refresh, please copy and paste any JSON you're working with in your HTTP API setup so I can help troubleshoot the specific configuration that might be causing issues.
Clay Support
APP
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Is that what you were looking for?
Karol K.
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No, it is happening on all the accounts, I cannot access my templates pre-build - escalated this problem to the human support
Clay Support
APP
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I'm sorry for the trouble you're experiencing. I'll route you to a human agent who can assist you further with this issue.
Clay Support
APP
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·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Boaz
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I have the same problem Karol K.
Subha S.
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Same problem here too Karol K.
Karol K.
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And just to add - all templates don't work (not only API calls)
2
Daniela D.
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Hey there! We’re aware of an issue affecting AI and HTTP API templates where selecting them causes the table to crash. Our engineering team is actively working on a fix. We’ll keep you updated as soon as this is resolved. Truly sorry for the inconvenience.
1
Daniela D.
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Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.

Clay Support
APP
·
·
Try clearing your browser cache and refreshing the page to resolve this error. You can also try a hard refresh using Cmd/Ctrl + Shift + R.
If the error persists after these steps, try logging out of Clay and logging back in to refresh your session token.
Since you mentioned HTTP API issues specifically, could you copy and paste any JSON you're working with into the chat so I can help troubleshoot further?
Karol K.
·
·
it is on the Clay site
Loading attachments
Clay Support
APP
·
·
This appears to be a React component error on our site. Try a hard refresh to resolve it:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
If the error persists after the hard refresh, please copy and paste any JSON you're working with in your HTTP API setup so I can help troubleshoot the specific configuration that might be causing issues.
Clay Support
APP
·
·
Is that what you were looking for?
Karol K.
·
·
No, it is happening on all the accounts, I cannot access my templates pre-build - escalated this problem to the human support
Clay Support
APP
·
·
I'm sorry for the trouble you're experiencing. I'll route you to a human agent who can assist you further with this issue.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Boaz
·
·
I have the same problem Karol K.
Subha S.
·
·
Same problem here too Karol K.
Karol K.
·
·
And just to add - all templates don't work (not only API calls)
2
Daniela D.
·
·
Hey there! We’re aware of an issue affecting AI and HTTP API templates where selecting them causes the table to crash. Our engineering team is actively working on a fix. We’ll keep you updated as soon as this is resolved. Truly sorry for the inconvenience.
1
Daniela D.
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.