Error in Company Search: 'Failed to Import More Companies' Troubleshooting

David Dollar · 2024-10-08 21:08:11.151572+00

I'm running into 'failed to import more companies' on a company search. its a super broad list, not sure what im doing wrong. appreciate the assist

Error in Company Search: 'Failed to Import More Companies' Troubleshooting | Clay

David Dollar
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i must be doing something stupid...
Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
David Dollar
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https://app.clay.com/workspaces/362610/tables/t_wPEX2NVbyQTZ/views/gv_2mnbnkiajaiA
Bo (Clay)
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Hey David, Thanks for reaching out! Quick question—did you recently delete any data in this table? Was there anything that might have gone wrong? I’ve gone ahead and filed a bug report after trying to create a duplicate of the table to see if it would work. I’ll update you as soon as I hear back from our engineers. It looks like we’ve got a bug on our hands, but we’re on it! 😊
David Dollar
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i didn't delete anything except maybe a blank text column that i didnt end up using. i was thinking it was a bug, so that helps me feel less stupid 🙃
David Dollar
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Thanks Bo!
David Dollar
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Bo (Clay) hey man, any idea on timeline here? thx!
Tomi Fiure (Clay)
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Hello David! No updates yet. We will let you know as soon as we know more about the fix/ timeline.
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David Dollar
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Tomi Fiure (Clay) Bo (Clay) hey guys, respectfully this issue is severely limiting my ability to provide value to my employer via Clay. Is there any workaround or anything that I can do to get past this in the meantime? its been almost 10 days 😞
Bo (Clay)
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Hey David, that makes sense! I just followed up again and will see what I can do to speed things up a bit. Sorry about the delay, and I appreciate your patience!
David Dollar
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TYSM!!
Bo (Clay)
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Hey David, I just checked the table, and while I haven’t heard back from the team yet, it looks like the issue might have been resolved as part of other fixes. I was able to add more companies myself. Could you try again on your end? Here’s the table: Table Link. Let me know how it goes! 😊
David Dollar
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David Dollar
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https://app.clay.com/workspaces/362610/tables/t_7xJHvRuYjzSp/views/gv_w6CrHinhtxxQ
David Dollar
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super weird- i was experiencing the issue on every table. but on the table you linked, it did populate more companies when prompted. but on the above table, it persists.

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