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Troubleshooting Zapier Connection Issues with Clay Workspace ID | Clay

Troubleshooting Zapier Connection Issues with Clay Workspace ID

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Hi - I'm trying to connect Zapier to Clay. I was able to connect my account through the API key I generated in Clay, but the next screen in Zapier says that there are no options available for workspace ID. My workspace ID is 279223. Please help 🙂

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7 comments

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Channeled
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To resolve this issue, please try these steps: 1. First, verify that you're using the correct API key: • Go to your profile picture in the top navigation bar • Select Settings • Look under "Your Profile" section for your API key 2. If you're still experiencing issues, you can find your workspace ID in your Clay settings URL. When you're in the settings page, your workspace ID will be visible in the URL format: app.clay.com/workspaces/{YOUR_WORKSPACE_ID}/settings 3. If the problem persists after confirming both your API key and workspace ID: • Try disconnecting your Clay account from Zapier • Generate a new API key in Clay • Reconnect your account in Zapier using the new API key If these steps don't resolve the issue, please request human support for further assistance.
Sources: Guide: How to send Zapier information to Clay Salesforce [Clay 101] - Clay University Guide: How to find your Clay API key | Documentation | Clay University
Channeled
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Is that what you were looking for?
Gal R.
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I ran those steps and it still doesn't work. I need human support
Channeled
APP
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Looks like you're still looking for help.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Gal R.
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It's not related to a specific table
Bo (.
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Hey Gal - Can you try manually adding your workspace ID? You can click on the "..." and then "custom" to add your workspace URL.
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Gal R.
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That worked, thanks!