Troubleshooting Claygent for Facebook Ad Scraping Issues

Hi team, I'm trying to find out if a company is running facebook ads by making claygent scrape the facebook transparency profile but it returns wrong results. I change the model and the prompt and still the same thing happens I guess it's because of the popup that appears on facebook to log in, it may be that this is blocking the Claygent, any way to fix it? If or if it is necessary to pay another tool like Apify or Adyntel?