Struggling with Web Gemini Models in Clay Using API Keys

Karim Z. · 2026-01-13T22:02:38.661Z

Anybody else also struggling with web gemini models in Clay: I’ve tried with my own api key and the shared key and still nothing

Struggling with Web Gemini Models in Clay Using API Keys | Clay

Clay Support
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For Gemini models in Clay, there are specific tier requirements that might be causing your issues. ClayGent Web Research with Gemini requires Tier 2 access, but only works with the Gemini 2.0 Flash model. [1]
The older Gemini 1.5 models may require additional access through Vertex AI or custom tiers, which could explain why you're having trouble.
Try switching to the Gemini 2.0 Flash model specifically if you haven't already. You can connect your own API key by selecting the Model dropdown, then clicking the Account dropdown and selecting "+ Add account". [2]
If you're still having issues, I'd recommend trying Sculptor (the AI tool in the top-right corner of Clay) - it can help troubleshoot your specific setup and generate workflows. Let me know if Sculptor helps or if you need further assistance!
Clay Support
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Is that what you were looking for?
Karim Z.
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this shouldnt matter if im using the shared clay key though
Clay Support
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You're right that using the shared Clay key should bypass individual API tier requirements. However, the Gemini web research feature has specific model restrictions even with our shared key - it only works with Gemini 2.0 Flash, not the older 1.5 models. [1]
Try switching specifically to the Gemini 2.0 Flash model in your ClayGent settings. If you're still having issues with the shared key, that suggests there might be a different problem with your setup.
Clay Support
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Did that answer your question?
Karim Z.
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i did that… still broken sorry 😖
Clay Support
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Since you've already tried switching to Gemini 2.0 Flash with the shared key and it's still not working, let's troubleshoot further.
Can you click into the specific cell where you're seeing the error? This will show more details about what's actually going wrong.
Also try clearing your browser cache and refreshing - this often resolves persistent error messages.
Before we dig deeper, I'd recommend trying Sculptor (the AI tool in the top-right corner). It can help troubleshoot your specific setup and might spot something we're missing. Let me know if Sculptor helps or what specific error details you see!
Anthony B.
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Karim Z. all my Gemini enrichments dont work anymore as well
Clay Support
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Since all your Gemini enrichments stopped working, let's try a few troubleshooting steps:
First, try forcing the columns to restart:
Click on the column header of any stuck Gemini enrichment
Hover over "Run column" and select "Force" to jump-start it
If that doesn't work:
Click into the specific cells showing errors to see detailed error messages
Try toggling auto-update off and on again, then accept the run prompt
Model-specific issue:
Make sure you're using Gemini 2.0 Flash specifically - the older 1.5 models have different access requirements that might be causing issues [1]
Before we dig deeper, I'd recommend trying Sculptor (the AI tool in the top-right corner) - it can help troubleshoot your specific setup and might spot what's causing all your Gemini enrichments to fail.
Let me know what error details you see or if Sculptor helps!
Clay Support
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Is this what you were looking for?
Anthony B.
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Nothing helps
Clay Support
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I'm sorry to hear that nothing has helped so far. I'll connect you to a human agent who can assist you further.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Daniela D.
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Hey Karim. Sorry about this. Happy to help. Our team is actively investigating the Gemini rate limit issues and is currently in contact with Google, as we believe this may be on their side.
We will keep you updated as soon as we have more information. In the meantime, as a workaround, you could try switching to an Anthropic or OpenAI model if either is a suitable alternative for your use case.
Truly sorry for the inconvenience. We'll follow up as soon as we have an update🙏🏽.
Karim Z.
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Same thing happened with my OpenAI like a month prior… And this gemini thing has been going on for over a month at this point

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