Hi Clay team, So me Hussain H. used the waterfall enrichment to get the mobile numbers. But it ran the whole waterfall despite having the condition not to run it if there’s already a result in the “Only run if” Asking if we can refund our credits for it.
Hey there Jerico thanks for reaching out, could you post a link to the table where this happened so that we can take a look.
Hi Jerico! Happy to help here. It seems for one waterfall you haven't had a condition applied: https://downloads.intercomcdn.com/i/o/w28k1kwz/1236362599/4e740f8185e1deb2213f0e2541e4/Berrycast_l8fNrQRLXL.png?expires=1730460600&signature=beb6670d000801d3e5a304bdacd3d73568b40ef04af5f699aee812dfdb1fc336&req=dSIkEMp4n4RWUPMW1HO4zdk%2FFdaFGps2Gm2R3vnNcl%2B1STQG6dI9QAKVRE0y%0AHkgx%0A For testing purposes, I always run a small sample of 10 rows or single rows before running the whole table. That way, you can test conditions and prompts. Either way, I'm happy to refund you 3k credits as a one-time exception. :) If there's anything else I can assist you with, please let me know!
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!