Help Needed to Change Primary Email in Clay Workspace

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I need to change the primary (sign in) email address on my Clay workspace to my new work email. Can someone assist with this as I can't complete it on my own in the app

7 comments

Channeled
APP
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To update your primary sign-in email address for your Clay workspace, we'll need some information from you: 1. Your current email address on the account 2. The new work email address you want to use Please note that if you've already created another account with your new work email, we'll need to delete that account first. Let us know if this applies to your situation. Once you provide this information, we can assist you with the email change process. If you need further help or have any questions, please request human assistance by clicking on "Talk to a person".
Joe H.
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Yes, I need you to delete the account I created with my new work email address. The workspace is empty. The email associated with with this workspace is "joe@avanzagrowth.com"
Bo (.
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Hey - Thanks for reaching out about updating your email address. To help you with this change, I'll need:
1. The current email address on your account 2. The new email address you'd like to use
Please note: If you've already created another account with the new email address, we'll need to delete that account first. Please confirm if this applies to your situation.
Joe H.
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Hey Bo (.
1.
Current email address on my main Clay account: joe@withavanza.com
2.
New email address: joe@avanzagrowth.com
You will need to delete the account I accidentally created with the new email address first
Bo (.
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Done ! ✅
Joe H.
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Thank you! 🙏
Channeled
APP
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