I ran a work email waterfall and am coming back with a lack of results. how do I ensure the emails will be found?
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
To ensure your work email waterfall returns results: 1. Provide complete input data: • Company Domain (essential) • Personal Social Profile URLs (ideal) • Fallback options: Full Name + Company Name or Full Name + Personal Email 2. Configure your waterfall properly: • Use multiple providers in an optimal order • Select an appropriate validation provider (ZeroBounce is default) 3. Check validation settings: • By default, catch-all emails are treated as valid • Toggle settings if you want to exclude catch-alls 4. Unhide validation columns to troubleshoot: • See why certain emails aren't making it to the final column • Identify if emails are being found but failing validation Always start with a test run of 10 rows before scaling to your full dataset.