Hey, I have created a workflow 3 weeks ago, now my plan has ended. Now I want to change some variables, can I Still do that?
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Hello Faheem, thank you for contacting us. You should have no problems making changes to existing workflows. However, if you do encounter any issues, please don't hesitate to reach out to our team and we will gladly assist you in making those modifications. I hope this was helpful. If there's anything else I can assist you with, please let me know!
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I need your assistance, I have created that merge column but it's not working
Hey Faheem, thanks for reaching out! 😊 The total number of leads is displayed at the top (in rows). I see that you have 1,387 total leads, but with the current filter applied, it’s showing 1,036 leads. I also noticed that you’ve run a waterfall, and multiple emails have been ruled out. Additionally, some of the data has hit the stale data stage, meaning it’s outdated (here’s an example: stale data example), and some rows weren’t able to re-run. Let me know if you need further assistance! 😊 https://downloads.intercomcdn.com/i/o/1170406644/737ae27f387851a4cf206d44/CleanShot+2024-09-05+at+_588zbyyYTA%402x.png?expires=1725570900&signature=6228cf6894e04a27b5c6283b33ffb568d19886c40459c0beb2b097277f2ccfa4&req=dSEgFs1%2Bm4dbXfMW1HO4zY3tWLKl8M0v78%2FB%2BMCKyMjYDQJPzR7jhT%2BR9D2c%0AQUYr%0A
I have two columns( Final Contact Email and Valid Email) whom I want to merge so I can add that column as a variable.
I just created a view where I merged the data. You can see that it doesn’t match outdated data in row 7, but that’s because the value is added on top of an enrichment, so it’s not being processed. If you want to use this for export or in a text column that’s not under a rule/enrichment, you can simply add it to the merge like this. Let me know if you need help with that! 😊
IS it possible to fix all these things? I tried a lot but not working
It seems like the row was deleted, but here’s what I noticed again after going back in: 1. Stale Data: This means you need to re-run those rows, as they contain outdated information. 2. Overwriting a Column: If you want to overwrite a column, you need to use a text column. Add the data in the text column and then create a merge column with the text column first. This way, it will overwrite the original data. 3. Merge Column: I added a merge column earlier (which seems to have been deleted), but it was working because it wasn’t relying on the stale data. It was working before, but no worries—let me know if you need any help getting it back on track! 😊
Everything is perfect now, thank you so much Bo!