Issues Selecting Waterfall Output for Email Waterfall Feature | Clay

Issues Selecting Waterfall Output for Email Waterfall Feature

Very buggy when trying to select "Waterfall Output" for email waterfall. Either not displaying any values (like for Icypeas) or simply unresponsive when I do click on the value. Very frustrating!

6 comments

Channeled
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When working with email waterfalls, the results should populate from various providers and appear in the last column of your table. If you're experiencing issues with the display, here are a few things to note: 1. By default, some validation columns are hidden to keep your table tidy, though they still exist behind the scenes. 2. To resolve display issues, you can try: • Right-clicking and selecting "Run # of cells" for the rows you want to enrich • Clicking the play button within the column header at the top of the first data provider in the waterfall 3. To set up the waterfall properly: • Right-click "Add Column" > "Add Enrichment" • Search for "Waterfall" • Select the data point you want to add to your table • Click "Save" and run If you continue experiencing technical issues with the interface, you may want to request human support for further assistance.
Sources: Enrich People (Waterfalls) [Automated Outbound] - Clay University Waterfall
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Penn F.
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no
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniela D.
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Hey Penn! Sorry about this. Happy to help✨. We're running some tests to replicate this issue. To confirm, Is this happening across multiple tables with an email waterfall in your workspace or is it specific to this table shared in the other thread? https://app.clay.com/workspaces/16336/workbooks/wb_iczMS8Q7yu3V/tables/t_PxfjU6VcddcU/views/gv_ETa5YAATuKz3
Daniela D.
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Hey Penn! Thanks for your patience. Happy to report that we heard back from the team and this issue should be fixed✅. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.