Issue Finding New Table in Find Contacts Window

Joessa M. · 2024-10-14 23:45:03.192058+00

Hello support I'm trying to Find Contacts for companies in this table STAGE-4 and saving results in a new table but I can't find the table when I search for it in the Find Contacts window. Pls see video:

Issue Finding New Table in Find Contacts Window | Clay

13 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Joessa M.
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I tried to make a copy of the table and still the same: https://app.clay.com/workspaces/285280/tables/t_wR54UkPagFQu/views/gv_gFfVE39b3h5Q
Arturo O.
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Hey Joessa, thanks for the message and letting us know about this! I decided to record a quick video going over the current logic we have but also shared it with the team given your use case makes sense. Let me know if you have additional questions! https://www.loom.com/share/206d643b224c43dc91b568c40c0c3238
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Joessa M.
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Arturo O. Thanks for this quick video! Helped a lot. You're the man
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Joessa M.
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Arturo O. Hey Arturo, follow up question to this! https://www.loom.com/share/d3e80dc7a83d48bba502407ca4740b80
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Arturo O.
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Hey Joessa! Thanks for the video, appreciate your patience! It appears loom has been down for at least an hour or so, but will make sure to check this out once it's back online to understand the context of what you're experiencing regarding data discrepancy.
Joessa M.
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Arturo O. Can you view the Loom now?
Bo (.
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Hey Joessa, thanks for reaching out! I edited the search, and it seems to be working now. Could you try adding a new company to see if it’s working on your end? I didn’t want to add incorrect data to your table. Also, just a heads up—the “formula” feature won’t work with the “Find People” search just yet. If you want to exclude certain companies, I suggest tagging those companies using a formula column first. Then, use a lookup to extract the values you need and filter them out from your rows. We did experience some downtime yesterday, which might explain the issue. Let me know if you need more help! 😊
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Joessa M.
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Hi Bo thanks for looking into this. By formula do you mean this condition? We don't really have a specific list as we're running scrapers. We only want companies with verified domains to push in the People search. It looks to be currently working.
Bo (.
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Great to hear everything’s working well! 😊 Feel free to keep me posted if anything else comes up!
Joessa M.
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Bo (. Is this what you mean by formula?
Bo (.
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Yes Joessa M., this is the Formula 🙂 Thanks for asking again!!! Sorry for that
Channeled
APP
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Hi Joessa M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Loading comments

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Joessa M.
·
·
I tried to make a copy of the table and still the same: https://app.clay.com/workspaces/285280/tables/t_wR54UkPagFQu/views/gv_gFfVE39b3h5Q
Arturo O.
·
·
Hey Joessa, thanks for the message and letting us know about this! I decided to record a quick video going over the current logic we have but also shared it with the team given your use case makes sense. Let me know if you have additional questions! https://www.loom.com/share/206d643b224c43dc91b568c40c0c3238
1
Joessa M.
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Arturo O. Thanks for this quick video! Helped a lot. You're the man
1
1
Joessa M.
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Arturo O. Hey Arturo, follow up question to this! https://www.loom.com/share/d3e80dc7a83d48bba502407ca4740b80
👀1
Arturo O.
·
·
Hey Joessa! Thanks for the video, appreciate your patience! It appears loom has been down for at least an hour or so, but will make sure to check this out once it's back online to understand the context of what you're experiencing regarding data discrepancy.
Joessa M.
·
·
Arturo O. Can you view the Loom now?
Bo (.
·
·
Hey Joessa, thanks for reaching out! I edited the search, and it seems to be working now. Could you try adding a new company to see if it’s working on your end? I didn’t want to add incorrect data to your table. Also, just a heads up—the “formula” feature won’t work with the “Find People” search just yet. If you want to exclude certain companies, I suggest tagging those companies using a formula column first. Then, use a lookup to extract the values you need and filter them out from your rows. We did experience some downtime yesterday, which might explain the issue. Let me know if you need more help! 😊
1
Joessa M.
·
·
Hi Bo thanks for looking into this. By formula do you mean this condition? We don't really have a specific list as we're running scrapers. We only want companies with verified domains to push in the People search. It looks to be currently working.
Bo (.
·
·
Great to hear everything’s working well! 😊 Feel free to keep me posted if anything else comes up!
Joessa M.
·
·
Bo (. Is this what you mean by formula?
Bo (.
·
·
Yes Joessa M., this is the Formula 🙂 Thanks for asking again!!! Sorry for that
Channeled
APP
·
·
Hi Joessa M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: