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Trouble with Contact Out Phone Not Finding Number After CSV Paste | Clay

Trouble with Contact Out Phone Not Finding Number After CSV Paste

·Dec 11, 2025 03:21 PM·

Hey guys, I did not understand one thing. I copy/paste some datas from a CSV to a table. My Contact out phone enrichment is not finding phone numbers. But when I click on the reset button (LinkedIn Profile column — input for Contact out phone) ... it works... Can someone explain please? Thanks ! https://app.clay.com/workspaces/19532/workbooks/wb_0t6k5ueqjQTYcqHrjJ3/tables/t_0t6k5uexdMbsKAsGzjS/views/gv_uXRfDbQYt4Zk

4 comments

· Sorted by Oldest

Clay Support
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When you copy/paste CSV data, sometimes columns don't process correctly due to data formatting issues. The reset button refreshes the column and forces it to reprocess the data properly.
This happens because pasted data might have hidden formatting or the column needs to re-reference the input data. Clicking reset essentially reruns the enrichment for that specific cell, which is why your Contact out phone column starts finding phone numbers afterward.
If this keeps happening, you could try deleting the affected column and creating a fresh one, then re-mapping your data.
Clay Support
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Is that what you were looking for?
Romain L.
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thanks, juste found the solution
Clay Support
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Great to hear you found the solution! If you have any more questions or need further assistance, just let me know.