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Issue with Accessing Shared Clay Table - User Logged Out

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I am getting logged out when I attempt to access a clay table that was shared with me. I have tried signing in and it will sign me out when I click the link to access the table.

  • Avatar of Channeled
    Channeled
    APP
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    It sounds like you're experiencing a session token issue. To resolve this, try logging out of Clay completely and then logging back in. This should refresh your session token, which is often the cause of such login problems. If this doesn't solve the issue and you need further assistance, please request human support by clicking on "Talk to a person" in this chat. Our team will be happy to help you troubleshoot further.

  • Avatar of Joel M.
    Joel M.
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    there is a second table as well

  • Avatar of Smit V.
    Smit V.
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    Hi Joel, thank you for reaching out! You can't access tables from workspaces you're not a member of. To view that table, you'll need to join that workspace. If you want this table in your own workspace, you have two options: 1. Ask them to share the table as a template (note: you won't get the original data this way) 2. Ask them to export the table as a CSV file, which you can then import to your workspace (this includes all the original data) Let me know if you have any questions!

  • Avatar of Joel M.
    Joel M.
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    Fixed! Thank you

  • Avatar of Channeled
    Channeled
    APP
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