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Issues with Clay: CSV Upload and Search Functionality Problems | Clay

Issues with Clay: CSV Upload and Search Functionality Problems

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Experiencing multiple issues with Clay today—CSV upload takes multiple attempts, company search works only on the second try, and now this. Often need to repeat actions two or three times or refresh the page. Kindly assist!

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8 comments

· Sorted by Oldest

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These issues are likely due to front-end performance or cache-related challenges. To resolve them, try performing a hard refresh of your browser: For Mac: ** Chrome/Firefox: Press Cmd + Shift + R ** Safari: Press Cmd + Option + R For PC: * Chrome/Firefox/Edge: Press Ctrl + F5 If you're seeing empty rows or display issues even after filtering, this is typically due to short-term front-end performance issues. Clear your browser cache and refresh your screen to resolve these display problems. If you continue seeing persistent error messages, clearing your browser cache and refreshing the view should help resolve them.
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Did that answer your question?
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Hi Ajith M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Ajith M.
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Still facing the above stated issues
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniela D.
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Hey Ajith! Thanks for reaching out. Happy to help✨. Could you share the table url that returned that error? Also, If you can share a screen recording showing this behaviour, it'll help the team troubleshoot.
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Hi Ajith M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: