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Frequent Errors in Email Type and Domain Extraction Module

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This module seems to error out very often: Identify Email Type and Extract Company Domain from Email and doesn't seem to be triggered by "Rerun all rows that errored"

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    Channeled
    APP
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    The information I've found doesn't directly address why the "Identify Email Type and Extract Company Domain from Email" module frequently errors out or isn't triggered by "Rerun all rows that errored". However, we can provide some general insights about email processing in Clay.Our email processing modules, including the one you mentioned, rely on API credits to function. If you're experiencing frequent errors, it's possible that you've run out of API credits. When this happens, the process may fail and not be triggered by the "Rerun all rows that errored" option.To resolve this issue, you might need to purchase additional credits from your email verification provider. Once you've added more credits, you can restart the process. To re-run the email finder for failed attempts, go to your first waterfall column and use the "Run all rows that haven't run or have errors" option.Could you provide more details about the specific error messages you're seeing? This would help us better understand and address the issue you're experiencing with the "Identify Email Type and Extract Company Domain from Email" module. Source: Identify Email Type and Extract Company Domain from Email with Clay

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    Channeled
    APP
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  • Avatar of Timo Y.
    Timo Y.
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    The only way to trigger the re-run itself is to manually go through and click into each cell and hit the blue "Re-run this cell" button to trigger the run

  • Avatar of Timo Y.
    Timo Y.
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    If I try to click the play button in the cell itself, it will not re-run

  • Avatar of Timo Y.
    Timo Y.
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    Force-running all rows doesn't work either – literally have to click into each cell, get to that blue button, and then it works

  • Avatar of Tanvi R.
    Tanvi R.
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    Thanks Timo! I'm not seeing any stale cells in the "Identify Email Type and Extract Company Domain from Email" column - were you able to resolve this issue?

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    Channeled
    APP
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