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Disable Auto-Update Default to Avoid Unintended Credit Usage
Hi Team - is there any way to take "auto-update" off by default" . a table burned me for 3k credits when it was not my intention to have columns running.
Hi Team - is there any way to take "auto-update" off by default" . a table burned me for 3k credits when it was not my intention to have columns running.
Hey Miguel, thanks for reaching out and sorry to hear this. Happy to provide a one-time refund for these credits. On our end we're seeing ~3.6k credits were spent today in a single table. When it comes to preventing the incidental runs of rows and columns I've included some context on this below: Hope this helps! Let us know if you have any other questions here. :) -----------Context----------- If you’d like to stop or pause an entire Clay table, you can do so in a few various ways: ** Table Level: Click the logo in the bottom-right corner of the screen and selecting 'Turn off Table'. This will prevent any rows from running automatically until the table is turned back on. (as shown in image one) ** Column Level: Alternatively, to pause updates at the column level, click the column header, go to the column settings, scroll to the bottom of the menu, and toggle off 'Auto-Update' in 'run settings' (as shown in image two) ** *Pausing Cells Mid-Run: If a column is already running you can click the 'Stop Updates' button to stop these enrichments from continuing as quickly as possible. (as shown in image three) Hope this helps! Let me know how else I can assist. :)
